Terms and Conditions

Bundle Discounts

Save up to 20% bundle discounts are calculated based on inclusive standard discounts listed below unless pricing is discounted during any other promotional period.

• Save 6% off the retail bundle price (base bundle discount).
• Save 15% off the retail bundle price.
  • 10% discount for Loyalty Program members on our standard and flexi-ship program, plus 6% base bundle discount.
    OR
  • 10% discount for email subscribers of our 10% off first order discount, plus 6% base bundle discount.
• Save 20% off the retail bundle price
  • 15% discount for Loyalty Program members on our auto-ship program, plus 6% base bundle discount.
    OR
  • 15% discount for SMS subscribers of our 15% off first order discount, plus 6% base bundle discount. 

Refer a Friend

1. Xtendlife natural product ("we" or "Xtendlife") offers Customers the opportunity to refer friends to try Xtendlife products (“Referral Program” or “Program”).
   
   To participate, any customer who successfully purchased an order will be eligible to refer. A referral link will be generated to share with friends. A customer may attain an unlimited number of qualified referrals, but any qualified referral shall be subject to review and/or verification at any time by Xtendlife and it is in the sole discretion of Xtendlife as to the legitimacy and validity of such qualified referral.
   Refer a Friend program is not eligible for wholesalers or distributors.

2. The referee (The person being referred or ‘the friend’) will be eligible for a 20% discount via an auto-generated referral code on their first purchase follow the following conditions:

• The referee is a first-time customer of Xtendlife on the xtend-life.com website; and
• The code is valid for 30 days of being referred

3. Once the referee (‘the friend’) places their first order with Xtendlife, the referrer will be notified via email about the referral status. If the referee’s purchase is qualified, the referrer will receive a confirmation email with a discount code to save 20% on their next order.
   
   The referrer must use the original email address associated with Xtendlife at checkout, this should also be the email used in the referral program.
   
   This referral discount can NOT be used in conjunction with any other promotions or Loyalty Program discounts.

Qualified Referral

Qualified Referral means that all the following conditions are met:

• The referee (the person being referred or ‘the friend’) must be a new customer of Xtendlife online store (as determined by Xtendlife in its sole discretion).
• The referee’s order must be placed within 30 days from the date the referral code is being generated.
• Once a referral is successful, (meaning the referred friend has placed an order successfully and to completion), the referrer will receive a confirmation email about the success of the referral, and a save 20% code will be attached.
• If multiple qualifying referrals are made, multiple confirmation emails will be delivered to the referrer, but only one 20% discount can be used per order.
• The referrer’s discount code earned is valid for 60 days from the date the confirmation email is received by the referrer.

Sharing Invitation Links

• Referrals should only be used for personal and non-commercial purposes, and only shared with personal connections that will appreciate receiving these invitations.
• Invitation links should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends or family. For example, invitation links should not be distributed via commercial websites (such as coupon websites or Reddit).
• Use of any automated system, script or macro to participate in the program or generate referrals is strictly prohibited. Xtendlife reserves the right to revoke or refuse to issue any credit for referrals that it suspects were generated through improper channels.

No Spam

• Bulk email distribution, distribution to strangers, or any other promotion of a unique referral link in a manner that would constitute or appear to constitute unsolicited commercial email or “spam” in Xtendlife’ s sole discretion is expressly prohibited and is grounds for deactivation of his or her invitation link, exclusion from the program, and revocation of all related credits.

Program Conditions and Limitations

• Customers may not participate in the program where doing so would be prohibited by any applicable law or regulations. We reserve the right to modify or amend at any time these Referral Program Terms and Conditions and the methods through which any credits may be earned.
• Credits have absolutely no monetary value and may not, under any circumstances, be redeemed for cash or any cash equivalent including but not limited to gift cards, certificates, or refunds. Xtendlife may cancel, amend or revoke the credit at any time for any reason.
• Credits are personal to the rewarded user and are not transferable and may not be auctioned, traded, bartered or sold, whether by operation of law or otherwise. Upon termination of the program or any portion thereof for any reason, or upon cancellation of a user’s account for any reason, any unredeemed credits (including without limitation any unapplied credits) accumulated are forfeited.
• You cannot refer yourself to generate referrals and earn credits. Users may not participate with multiple or fake email addresses or accounts, or use fictitious identities or use any system, bot or other device or artifice to participate in the program or earn credits.

Termination and Changes

• Xtendlife may suspend or terminate the program or a user’s ability to participate in the program at any time for any reason.

Updates to the Terms

• Xtendlife may modify these Referral Program Terms and Conditions at any time, with or without notice, even though these changes may affect your ability to use the Program, subject to our compliance with applicable laws.

GLM Buy One Get One Free Conditions:

Buy one Green Lipped Mussel Powder and receive a free Green Lipped Mussel Powder for a limited time. The discount code FREEGLM must be applied at checkout at www.xtend-life.com. And add free product to cart before applying coupon code. 

• The discount code FREEGLM is limited to one free bottle of Green Lipped Mussel Powder per customer per order, and it’s one-time use only.
• The discount code FREEGLM is available from 12:00 AM October 1, 2024 EDT and will expire at 6:59 AM October 31, 2024 EDT or until supplies last, whichever occurs first.
• The discount code FREEGLM cannot be deducted retrospectively once the order has been completed and charged.
• The discount code FREEGLM cannot be applied to previous purchases or be combined with other product discounts or offers. 
• The discount code FREEGLM is not transferable and may not be resold or redeemed for cash.
• The discount code FREEGLM will be invalid if any of the terms and conditions are violated. 

Win a Year’s Supply of Green Lipped Mussel Powder Terms and Conditions:

Information on how to enter and prizes form part of these conditions of entry. Entry into the competition is deemed acceptance of these terms and conditions.

The promotion is open to individuals aged 18 years and over from eligible countries where the Xtendlife website delivers. Employees of the Promoter and any agency involved with this promotion, and the immediate families of such employees, are not eligible to enter. Immediate family includes the spouse, defacto spouse, child, parent or sibling.

1. The promotion commences on Monday 30 September 2024 at 8:00PM EDT and closes on Wednesday 30 October 2024 at 11:00PM EDT (“Promotional Period”).
2. To enter the promotion, during the promotional period the entrant must: Complete the enter to win form at https://shop.xtend-life.com/glm-giveaway-global by entering their name, phone number, email address, country and  accepting the terms & conditions.
3. Incomplete entries will be deemed invalid.
4. This is a one-off competition and there will be one winner drawn under supervision on 6th November 2024.
5. Winners will be advised by phone call or email.
6. The prize is a year’s supply of Xtendlife Green Lipped Mussel Powder with a value of $NZD587.40 The prize is not transferable, changeable or redeemable for cash.
7. In the event that the prize is not claimed  within 7 days of the winner being contacted, the Promoter reserves the right to redraw the prize under the original terms of the prize draw.
8. Once awarded, the Promoter is not liable for any part of the prize that has been lost, stolen, forged, damaged or tampered with in anyway.
9. In the event that the prize becomes unavailable for any reason beyond the Promoter’s control, the Promoter may in its sole discretion decide to provide an alternative prize.
10. Neither the Promoter nor any other entity associated with this promotion will be responsible for any late, lost, misdirected, corrupted, incomplete or incorrectly submitted entries, including but not limited to entries not received due to technical problems or human error. The time entries are deemed to be made will be the time the entry is received, not the time the entry is submitted by an entrant.
11. The Promoter reserves the right to disallow entries in its absolute discretion and without giving reasons.
12. The Promoter may share entrant information, including name and contact details, with other persons or entities that assist in running the promotion.
13. The Promoter reserves the right, at any time, to verify the validity of entries and determine the eligibility of entrants (including an entrant’s identity and age) and to disqualify an entry or refuse to award a prize where false or misleading details have been given by an entrant, or where an entrant has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these terms and conditions or the spirit of the promotion.
14. By entering this Promotion, entrants agree to the use of their names, photographs, and likeness for promotional/advertising purposes without charge, and agree to make themselves reasonable available for this purpose. The ensuing copyright will rest with the Promotor, without any claim to compensation from the entrants.
15. Entrants acknowledge and agree that he or she will comply with all instructions given by employees of the Promoter and other agencies associated with this promotion and agree not to do anything that may bring the Promotor into disrepute.
16. Entrants agree that as a condition of receiving the prize, he or she may be required to execute a waiver and indemnity in the form provided by the Promoter.
17. If an entrant cannot accept the prize for any reason, that prize will be void and no compensation will be payable.
18. Failure by the Promoter, to enforce any of its rights at any stage does not constitute a waiver of those rights.
19. All decisions made by the Promoter, its employees or agents are final and no correspondence will be entered into.
20. In the event of any dispute arising out of or in connection with the competition, the parties agree to first attempt to resolve the matter amicably through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration in accordance with the Arbitration Act 1996 (NZ), with the arbitration to be held in Christchurch, New Zealand. The decision of the arbitrator shall be final and binding on all parties. This competition and any disputes arising from it shall be governed by and construed in accordance with the laws of New Zealand.
21. The Promotor may amend, suspend or cancel any aspect of the promotion (including any prize/gift) at any time at its sole discretion.
22. Except for any liability that cannot be excluded by law, the Promotor (including its officers, directors, shareholders, employees, advisors, assignees, agents, licensees, representatives, advertising and promotional agencies), excludes all liability (including negligence), for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where attributable to any of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected; (d) any variation in the prize; any tax liability incurred by a claimant or entrant; or (f) use of a prize.
23. Any customs, import duties, or taxes incurred as a result of shipping, particularly for international shipments, will be the sole responsibility of the winner.
24. As a condition of participating in the promotion, the entrants indemnify the Promoter, all organisers, sponsors and all other persons and organisations associated in any way with the promotion against all claims, damages, liabilities, costs and expenses (including legal fees on a solicitor and client basis) which an entrant may incur arising out of their participation in the promotion and/or the travel and tour associated with it, howsoever caused.
25. The Promoter collects and holds personal information provided by entrants for the purposes of this promotion, and to advise details of further promotions by mail, email or texts. You will always be given the right to opt out of receiving further communications. Failure to provide requested personal information may disqualify a person from entering this competition. All personal information provided by entrants will be held by the Promotor at the address specified in clause 27 below. Under the Privacy Act 2020, entrants have the right to access and correct any such personal information. Entrants may access and request correction of any of the details about them held by the Promoter by sending an email to customer.service@xtend-life.com
26. The Promoter is Xtend-Life Group Ltd, 12 Mary Muller Drive, Christchurch 8022, New Zealand  

NR6 win a 3-month supply Terms and Conditions: 

Eligibility: The NR6 Social Media Giveaway ("Giveaway") is open to individuals aged 18 or older at the time of entry. Employees of Xtendlife, its affiliates, subsidiaries, and immediate family members are not eligible to participate.

Entry Requirements: To enter, participants must:

• Like the designated giveaway post.
• Follow the official Xtendlife Instagram/Facebook page
• Tag at least one friend in the comments of the giveaway post.

Bonus Entries: Participants will receive one additional entry for sharing the giveaway post to their Instagram or Facebook story and tagging @xtend.life.

Entry Period: The Giveaway begins at the time of the giveaway post and ends at 11:59 PM NZDT on October 10th, 2024. Entries submitted after this time will not be eligible.

Prize: One (1) winner will receive a 3-month supply of Xtendlife NR6 (3 bottles). The prize includes free shipping to any location where Xtendlife ships products.

Winner Selection: The winner will be randomly selected from all eligible entries within 48 hours after the end of the giveaway period. The winner will be contacted via direct message on the platform through which they entered. If the winner does not respond within 72 hours, Xtendlife reserves the right to choose an alternate winner.

Shipping: The prize will be shipped to the winner at no cost to any location where Xtendlife ships its products. Xtendlife is not responsible for any customs fees or additional charges in the recipient’s country.

Disqualification: Xtendlife reserves the right to disqualify any entries that are incomplete, inappropriate, or in violation of these terms. Fake or duplicate accounts will not be eligible for the prize.

Publicity: By entering the Giveaway, participants consent to the use of their name, likeness, and entry for promotional purposes by Xtendlife, without further compensation, unless prohibited by law.

Limitation of Liability: Xtendlife is not responsible for lost, late, misdirected, or incomplete entries due to technical or human error. Xtendlife reserves the right to cancel, suspend, or modify the Giveaway if any fraud, technical issues, or other factors impair the integrity of the Giveaway.

Sponsor: This Giveaway is in no way sponsored, endorsed, administered by, or associated with Instagram/Facebook. By participating, you agree to release Instagram/Facebook from any responsibility or liability related to this Giveaway.

Governing Law: The Giveaway is subject to all applicable local laws and regulations. Void where prohibited.

By entering, participants agree to these Terms and Conditions.