Promotions to Say Thank You

We are right on track for an official opening of our new Global Headquarters to be held in April 2013. It will be a huge milestone in Xtend-Life's history. To thank our loyal customers from all over the world for their incredible support, we are starting two promotions. The first promotion will offer you a chance to win the grand prize of free return flights for two to Christchurch, New Zealand from any part of the world to participate in the Global Headquarters opening ceremony plus a free accommodation in Christchurch for a week. The second promotion is a series of monthly prize draws with two winners each month. Every time you place an order while the promotion is running you will get a chance to win the price of this order back. While every customer has a chance to win in these promotions, our loyal customers will have a greater chance to win.

If you have been following this blog and reading our newsletter, you may recall that we are currently building new offices a short distance from our current premises. We are making excellent progress in getting the new building completed...in fact, we are right on track for an official opening to be held in April 2013. It will definitely be a huge milestone in Xtend-Life's history.

This has only been made possible because of the incredible support we've always had from you - our loyal customers from all over the world.

To show our appreciation for this support and as part of celebrating the move into our new global headquarters, we are starting two promotions.

The first promotion will offer you a chance to win free return flights for two to Christchurch, New Zealand from any part of the world to participate in the Global Headquarters opening ceremony plus a free accommodation in Christchurch for a week.

While every customer has a chance to win, our loyal customers will have a greater chance to win. Many of you have supported us for years and will now automatically get dozens of entries into the prize draw. This is how it works:

Any customer who places at least one order while the promotion is running will get one chance to win the prize for each order ever placed...even years before the promotion started. For Loyalty Program orders this will be doubled: two chances to win the prize for each Loyalty Program order ever placed.

Here's an example...if you placed two orders before joining our Loyalty Program and further two orders after joining the program, you will get a total of six entries into the prize draw.

The second promotion is a series of monthly prize draws with two winners each month. Any customer who places an order while the promotion is running will get a chance to win the price of their order back. Again, this will be doubled for Loyalty Program orders - each of those will give you two automatic entries into the prize draw. There is no restriction on the number of entries that may be earned in any month.

Our second promotion increases the chances of winning a prize for everyone, and as with our first promotion, our most loyal customers will have higher chances of winning.

I am excited about these two promotions giving us a way to thank you. The whole Xtend-Life team and I look forward to congratulating all prize winners and welcoming the first promotion winners to our new Global Headquarters and sharing with them our plans for the new chapter in the company's history.

62 Responses

I’m a new user. Hope it works on me .
My friend recommends it for my melasma..
She had the same problem before and she told me it really works.

Annie

Anicita C Borja April 22 2013

Hi Linda, we have done the draw, please see below, but we had a backup plan for a Christchurch-based customer. Thank you.

Xtend-Life Expert March 25 2013

wow what a generous promo! Will spread the word!

elaine December 11 2012

I probably didn’t read carefully enough.  I know from the previous e-mail that the contest started December 1, but how long does it last?  I just received my usual products, since I am on your automatic plan, but it shipped just at the end of November.  Does that count?  If not, I’ll scroll down your list of products and order something, even if I don’t immediately need it, since a trip to New Zealand would be the trip of a lifetime for me.

George Cawthorne December 12 2012

thank you very much

salah January 10 2013

Hi George, Each order placed and shipped between 1 December 2012 and 15 March 2013 will give you an automatic entry into two prize drawings: for the grand prize (trip to New Zealand) and to win the value of the order back. Each order between 16 March 2013 and 30 April 2013 will give you an automatic entry into the drawing to win the value of the order back. Since you are on an automatic Loyalty Program plan, the above will be doubled, i.e. you will get double entries for every order. Hopefully this answers your questions but do let me know if you have any other questions. Thanks for being an Xtend-Life customer!

Xtend-Life Expert December 12 2012

Dear Warren,

That’s great news! If allowed, even if i don’t win the grand prize, i will buy my own ticket to be there on your grand opening! Do keep me posted so i can book my flight early.

Thanks!! :) Hope all is well with you. Cheers.

Jaymie Lee December 14 2012

Dear Sir/ Madams,



Regarding the "Win Free flight to New Zealand Promotion rules" & "Win Your order back" on facebook, I was place order on Dec/04/2012, order ID *****756 & Customer ID *****420 , Can you count in this order for Promotion as I was place order on Dec 04,2012.


Looking Forward to hearing from you soon.

Bonnie LAU

Customer ID:*****420

[ID numbers edited by moderator]

Bonnie LAU December 12 2012

Great rewards. I have been using Xtend-Life since April this year. Amazing products and excellent customer support.

I hope luck will be on my side :-).


Henry Kota Kinabalu,Sabah MALAYSIA

Henry Moris December 14 2012

To Dick Nelson: thank you Dick!
To Mohdnoor Ariffin: you can buy our products right here – online, at Xtend-Life.com! Thank you Mohdnoor.
Best regards, Andrei

Xtend-Life Expert January 14 2013

Hello,

I’ am eager to receive my new order and to win!

Best regards,
Traian Pirvu

Traian Pirvu January 21 2013

I’m a bit confused. If I am on automatic shipment, is an automatic shipment an "order placed," even though all I have done is not cancel it? Does each shipment count as an "order placed"?

I’ve been getting your products for a very long time.

kjd

kj dante January 12 2013

how may i purchase your product here in malaysia

mohdnoor ariffin January 13 2013

Hi Guy, thank you so much! Very much appreciated.
Best wishes, Andrei

Xtend-Life Expert February 22 2013

Hi Jaymie,
Right now Warren is out of the country, in an area with poor wireless connectivity, so let me say a big Thank You on his behalf. People like you are the reason that we come to work every day and the ultimate reason Xtend-Life exists! We will be in touch, absolutely.

Xtend-Life Expert December 14 2012

Hi Henry

We are thrilled to have you part of our Xtend-Life family and that you are reaping the benefits of our fantastic products.

Thank you for your kind words about our customer service – I will pass it on to the Customer Relations team :)

Good luck for the competition.

Kind regards
Tracey

Xtend-Life Expert December 14 2012

George, I would also like to add that all your orders ever placed since you became our customer will also give you entries into the grand prize drawing: one entry for each order (two entries if it is a Loyalty Program order!)

Xtend-Life Expert December 12 2012

Dear Xtend-life…

First thank you for GREAT PRODUCTS! and second, thank you for rewarding your customers with this inticing competition! My husband and I have been LP customers since April 2009 and we have never looked back. We are soooooo happy with the products that we have gotten others hooked on them too. It would be absolutely awesome to win the tickets to New Zealand to the opening of your global headquarters. Congratulations on this great achievement. Your excellent products and excellent customer services all these years are what keeps us coming back for more and you deserve to grow & expand all over the world!

God bless each and every one of you and all your hard efforts. We trust you and your products. THANK YOU WARREN for your visionary goals and bringing your products to us.

warms regards from Cyprus

Alexia

Alexia February 27 2013

SORRY, I MENT NEW ZEALAND:)

cynthia chapman March 15 2013

I hope to win that ticket! Haha

Ehsan Zakaria January 05 2013

Hope to win

Van Johnson January 10 2013

Just to clarify the promotion for free tickets to NZ – I have been in the LP since 2003 however, there was a period of approx 2.5yrs between 2008 and 2011 when income was very limited and I could not continue with regular monthly orders.  Will all of my orders, despite the break in my loyalty program, be entered into the draw?

Hopefully they will.  I await the outcome with crossed fingers! 

When will the winners be notified, and how?

A very satisfied customer.
Cathy (Spain)

Cathy Finnegan January 14 2013

Dear Avi, yes, your order will be automatically entered into the "Win Free Flights to New Zealand" promotion and into the January draw of the "Win Your Order Back" promotion. Thank you!

Xtend-Life Expert January 23 2013

Heres hoping !!

Kind regards

Sylvia Vickers January 17 2013

How GREAT this prize would be. I only discovered your products a couple of months ago and have had far superior results than any high priced face care products I have ever used. Love xtendlife products!!!!

Linda C February 01 2013

Hi KJD,
Yes, every automatic shipment counts as an order. Thank you very much for being with us for a long time. Every automatic shipment since you joined our Loyalty Program will now give you two entries into the main prize draw. Please let me know if you have any other questions.
Best regards,
Andrei

Xtend-Life Expert January 12 2013

Dear Sir/ Madams,



Regarding the "Win Free flight to New Zealand Promotion rules" & "Win Your order back" on facebook, I placed order on 10/01/2013, , Can you count in this order for Promotion as I was place order on 10/01/2013

Looking Forward to hearing from you soon.

avi
ORDER REF 10645874

Aviral Tandon January 23 2013

Hi Andrei,
I have purchased your products for quite a while since 2008, but since the market crashed and job loss, I was’nt able to buy your product, but will be placing an order shortly as I know your product is good. Would I still be in the draw for this promotion. Also I have changed my address, is that a problem or will you’ll email me.

Thank you and best regards
Alexander Fernandes

Xtend-Life Expert February 07 2013

Love your products! Love your service!

Your promotion is a very generous offer to your customers!

New Zealand has been on my bucket list for many years! :-)

Even winning products would be great!

Thanks for all the info in your newsletters!

Blessings~

Cyndie February 11 2013

The Promo sounds generous and exciting. As a committed Optomist – and a lover of Christchurch,I  have to expect a sufficient loss of-aging- between now and then, to enable me to fully take part in a joyous Event, with others, from many parts of the World.

Anyway, Kindest Regards,and Best Wishes to all Involved.

Tony Kerr

Tony Kerr February 05 2013

Hi Sheila, thank you very much and best wishes!

Xtend-Life Expert March 11 2013

Hi Alexander,
If you use the same account as in the past and place at least one order before the promotion ends, this order will be entered into the promotion, as well as all orders you placed in the past, even in 2008. But again, you need to use the same account that you used in the past. It is not a problem that you changed your address, but please make sure your account has your current valid email address and, just in case, your current valid telephone number (we will only use this information in accordance with our Privacy Policy). If you don’t have access to your account, please contact our Customer Relations team and they will help you.
Any other questions – just let me know.
Thanks for being an Xtend-Life Customer!

Xtend-Life Expert February 07 2013

<p class= x_MsoNormal >We are ordering your product for its renowned quality.


<p class= x_MsoNormal >This promotion is a great idea and it would be the dream of a lifetime to visit
New Zealand!


<p class= x_MsoNormal >Thanks and even if we do not win, we might just drop by one day!


<p class= x_MsoNormal >Guy


<p class= x_MsoNormal >Ottawa, Canada

Guy February 18 2013

I visited ChristChurch in November / December 2008 for a few weeks, I wish I would have known about Xtend Life products back then, I could have visited your place. Contest or not someday I intend to take a return trip. I felt a positive energy there!

Jasse J March 14 2013

Hi  Cyndie

Thank you for your kind words and good luck with the draw!

Kind regards
Tracey

Tracey February 11 2013

Hi Cynthia, thank you for your interest in Xtend-Life. Any order placed until the end of Friday, March 15, is automatically entered into the draw to win the Grand Prize. We can’t enter anyone into the contest in any other way. And any order placed until the end of April is automatically entered into the contest to win the value of the order back. Hope this helps. Best wishes, Andrei

Xtend-Life Expert March 15 2013

Just for fun, I just checked my records and realize that I have been a loyalty customer since

November 2009……I was truly amazed. I have been using your products faithfully and will continue to do so as I truly believe there are no other products on the market that compare to yours. For example, this winter, although everyone around me has been plagued by a terrible flu virus I have escaped its wrath (touch wood, salt over shoulder, clenching my four-leaf-clover) The chance to visit New Zealand and the grand opening of your new headquarters would be my dream of a lifetime……I’ve got my fingers crossed!!

Sheila K March 10 2013

Hi Jan, yes – each order placed by 15 March 2013 will give you an automatic entry into two prize drawings: for the grand prize (trip to New Zealand) and to win the value of the order back. Each order between 16 March 2013 and 30 April 2013 will give you an automatic entry into the drawing to win the value of the order back. All Loyalty Program orders provide double entries. Thanks, Andrei

Xtend-Life Expert February 22 2013

I am a new client to your product. I have usesd many products over the years and have had a face life etc. I have used the full line of OROGOLD PRODUCTS, OBAGI, DR. PEROCONE, STRIVECTIN, ALGENIST TO MANY OTHERS TO MENTION. I am looking forward to trying your product! I am 57 years of age, don’t smoke, drink plenty of water, watch my diet and exercise…but not enough. I am retired from owning a successful Real Estate Company in Florida. Currently myself and husband travel around the country ( depending on the warmer states) and enjoy power paragliding. My daughter of my four grandchildren will be graduating college at the end of August 2103. I would love the opportunity to win the trip to Australia, never being out of the USA. I would pay for my daughter to accompany me, as a graduation gift. Please enter me into the contest!

cynthia chapman March 15 2013

How awesome! Visiting your country is on our bucket list! It’s great to get an opportunity to win such a trip! Are we automatically entered when we order?

Jan February 22 2013

Linda, Tony: Thank you so much!

Xtend-Life Expert February 05 2013

Hi I have been using Extend Life for quite a while, I have visited my father in DeloraineTasmania would be good to win the trip to New Zealand and nip to see my father at the same time

Regards
Eileen.

Eileen P March 16 2013

I have been using your products for about 5 years now (and have recommended them to many others). Do all those orders count for entry into the drawing? I have always wanted to visit New Zealand. Winning those tickets would be fabulous!
Angie

Angie May 07 2013

Hi



I have read some positive reports from buyers in your website. I have not heard of your products. Has it been marketed in Singapore or do we buy online only? Do you ship your products to Singapore? Are your prices in NZ$? As I am keen to buy at least 5 to 6 of your products to try, can you advise me how I can make my orders as well as if there are any promotions going on that will give me a better price on the products?



Thank You.



Audrey

seenaudr@singnet.com.sg

Singapore

Audrey Seen July 26 2013

Hi Denise, thank you very much for this. We would love to meet you and your Dad!

Xtend-Life Expert April 22 2013

Hi



I have read some positive reports from buyers in your website. I have not heard of your products. Has it been marketed in Singapore or do we buy online only? Do you ship your products to Singapore? Are your prices in NZ$? As I am keen to buy at least 5 to 6 of your products to try, can you advise me how I can make my orders as well as if there are any promotions going on that will give me a better price on the products?



Thank You.



Audrey

seenaudr@singnet.com.sg

Singapore

Audrey Seen July 24 2013

Looking forward to using your products. I’ve heard great things!

stephanie June 17 2013

Hi Alexia, thank you so much for your feedback. Providing great products and excellent service is not easy, but knowing it helps people like you is what makes it worth all the effort. Best wishes, Andrei

Xtend-Life Expert February 28 2013

Hi Audrey

Welcome to the wonderful world of Xtend Life!  It’s nice to have you on board!

You can purchase our products online through this website.  We ship all over the world and for our Singapore client’s the price is in US dollars.  To order, please go to our Home page and under the search bar at the top of the page you will see ‘Create an Account’.  Once you have done that you can place an order with us.

We offer 10% discount on orders over $300 or if you join our Loyalty Program and order at least every 95 days you will receive 10% discount irrespective of the dollar amount you purchase.

Our Customer Relations staff have a huge amount of product knowledge and diet and lifestyle advice.  You can contact us by email on customer.service@xtend-life.com or click on our ‘LiveChat’ button (found on supplement and skincare pages) for any advice.  Alternatively, you can call us on 0064 3 384 2116.  Our hours of operation are Monday to Friday, 8.30am to 5.00pm New Zealand time.

We look forward to being of assistance to you Audrey.

Kind regards
Tracey

Xtend-Life Expert July 25 2013

We have been taking Omega 3/DHA Fish Oil Premium for several years and it certainly have improved our general health and well being. This product is the best value for the money that I have seen any where. I hope y’all will at least try it for a while and find the same results.

Sincerely,

J L Galbreath

Ohio, USA

J L Galbreath October 01 2013

Hi Stephanie

That’s great to hear – don’t forget to let us know how you are going!  Or if you have any questions we can help you.


We would be happy to speak to you over the phone to ensure that you are purchasing the most suitable product for you, and address any further concerns you may have. You could send through your contact details to
<a href= mailto:customer.service@xtend-life.com >customer.service@xtend-life.com or feel free to give us a call and one of our friendly staff will be happy to help. Our hours of operation are New Zealand time, Monday to Friday 8.30am to 5.00pm. Our free phone numbers are USA and Canada: 1888 487 9304, UK 0 800 520 0311, Australia 1 800 983635, New Zealand 0508 983635. The rest of the world is 0064 03 384 5574.

Kind regards

Tracey

Xtend-Life Expert June 21 2013

Hi



I have read some positive reports from buyers in your website. I have not heard of your products. Has it been marketed in Singapore or do we buy online only? Do you ship your products to Singapore? Are your prices in NZ$? As I am keen to buy at least 5 to 6 of your products to try, can you advise me how I can make my orders as well as if there are any promotions going on that will give me a better price on the products?



Thank You.



Audrey

seenaudr@singnet.com.sg

Singapore

Audrey Seen July 24 2013

Hi Angie, the Win a Trip to New Zealand promotion has ended, for now, but we still have our monthly Win Your Order Back promotions. Thank you for being an Xtend-Life Customer and best wishes!

Xtend-Life Expert May 08 2013

Hi Anicita, thanks for this. If you have any specific questions, do not hesitate to contact our Customer Relations team (see the Contact Us page for multiple ways to get in touch). We would love to help.

Xtend-Life Expert April 22 2013

We have a winner!
Congratulations to Bill from Ireland who has won in our "Win Free Flights to New Zealand" promotion and will take a trip to Christchurch to help us celebrate the opening of our new Headquarters!
You can watch the video of the draw here: <a href= http://youtu.be/-LxGtrT0zEQ >
http://youtu.be/-LxGtrT0zEQ
The draw was conducted under the watch of Mrs Robyn Webster, a New Zealand Justice of the Peace.
The video is also showing the monthly draw for 2 winners in the "Win Your Order Back" promotion that is still running until the end of April.
We want to thank all our customers for their support. While it is not possible to invite everyone to the opening ceremony, we will continue to look for ways to show our appreciation.

Xtend-Life Expert March 25 2013

Hi Guys, love your products. Just wondering, what happens if a customer who lives in Christchurch wins the grand prize?
Cheers,
Linda

Linda March 25 2013

My Dad is taking your fish oil and lipi-rite to lower his cholesterol. Just love your products. Would be delighted if I can take himto Christchurch for a visit. He’s 78 and he loves your supplements.

Cheers,

Denise

Xtend-Life Expert April 22 2013

Exciting promotion! As a 2 year customer, I hope to be packing my bags soon! Thanks for great healthful products.

DN

Dick Nelson January 13 2013

Hello Bonnie,
The Promotions officially started on 1 December 2012 (for the purpose of determining the winners) and your order will definitely be counted. Thank you for being an Xtend-Life customer!

Xtend-Life Expert December 12 2012

Hi Hermie, we will notify all winners by email using the email address recorded in the winners’ accounts. Thanks.

Xtend-Life Expert January 21 2013

Greetings,



How would I know that I win?



Thanks.

Hermie Pegollo January 20 2013

Hi Cathy, All of your orders will be entered into the draw. Your Loyalty Program orders placed between 2003 – 2008 and between 2011 – now will give you two entries for each order. Your other orders placed between 2008 – 2011 will give you an entry for each order.
We will be notifying winners of the monthly draws every month and we will notify the winner of the main prize at the end of March.
Thank you, Andrei

Xtend-Life Expert January 14 2013

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