The following Q & A's apply to all skin care products and for your convenience are repeated in the
FAQ section for each, even though some questions may apply to a different product than the one you are
currently viewing. If you have a question which is not covered here please contact us either via
'Liveperson' on our website, or use our contact form to email us, or telephone us. We also have new
FAQs posted daily in the "Q&A Directory" under Xtend-Life Blog, some of which may related to this
product... View Xtend Life daily Q&A Directory for more info.
If your skincare products are so good, why aren’t they more expensive? Why don’t you include an SPF factor in your women's skincare products?
Many people think, the more you pay for a product, the better it must be. Well, of course, there’s an
element of truth in this. But when you look at the skincare market, there are some outrageous prices
being charged for some very mediocre products even the top brand names are not what you think they
We’ve chosen a totally different way of pricing our products than most other leading skincare
companies which gives you a far superior product for as little as 1/3rd the price of top brands. There
is an explanation as to why we can do this.
It would be easy and inexpensive for us to add an SPF factor to our products, like most companies do.
But from a philosophical viewpoint we won’t do it, because of the possible health risks.
This might seem controversial, considering everything you’ve been told about the importance of
protecting your skin from the sun. But we’ve done extensive research into this issue, and we have a
valid reason for not including an SPF factor which you should know
Does 'all skin types' mean, Normal, Dry, Oily, Combination, Acne-Prone skin etc?
Yes, all of our products have been developed to cater for all women's skin types and all climates. This is
possible because of the absence of mineral oils and other substances that would normally cause a
problem on some skin types and/or block the pores.
Are there any ingredients that could cause sensitive skin to irritate more?
No, as a matter of fact not only have we ensured that we do not have any ingredients that are
likely to irritate the skin, we have included special nutrients that calm and soothe the skin.
Why do you not use any fragrances?
All fragrances in skin care products are synthetic chemicals and many of them can create allergies or
irritation. To use a 'natural' fragrance would require larger quantities and then in turn that
fragrance would require additional preservative to prevent it from becoming rancid.
Does the Xtend-Life range of skincare products have an odor?
No, they are almost odorless. There is a faint 'natural' smell of the extracts but because it
penetrates into the skin rapidly it quickly becomes undetectable.
Will the Natural Whitening Cream reduce the appearance of freckles and age spots?
During the preliminary testing of this product, yes a reduction was observed.
Are the products Non-Comedogenic?
Can these products help with Rosacea?
Yes, a number of the ingredients specifically target inflammation and help reduce the redness
associated with Rosacea. Have a look at the information on Xtend-TK in the ingredient section for more
Is it OK to apply your products on broken or irritated skin?
Indeed it is and it is likely to help in the healing process.
When could I expect to see benefits from using these products?
This is an impossible question to answer as it will vary from person to person, and will depend
greatly on the current condition of your skin. For example, the poorer condition your skin is in the
quicker you will see results. If your skin is in good condition the results will take longer to become
obvious and they will be more subtle. For example, some people will notice a difference in the feel of
their skin in just days but for others it may take some weeks. It may be a couple of months before you
start getting complements that you are looking good...but, invariably they will come.
I am Asian and would like to lighten my skin. How long does the whitening cream take to
You should begin to notice the difference (or at least other people will) within a few weeks. Because
we use a purely natural solution (nutgrass extract) it is not immediate like some chemical based
whitening creams are. However, unlike other whitening 'solutions' this whitening cream provides all
the benefits of our normal day cream, so you do not have to buy two products.
I currently use a very expensive placenta serum which contains Keratin. Would your product
be as good?
It is better! The reason for this is that the Keratin from Xtend-TK is much more active and integrates
into your skin cells more effectively. Xtend-TK is the only product that has successfully extracted
the Keratin in a stable bio-active form. Refer to the info on Xtend-TK to get a better appreciation of
Why do I need a separate eye serum? Can't I use the day cream or facial fluid?
This is because the area around the eyes has very thin membranes and some of the nutrients that are
used in the face and body creams are designed to go deep into the skin. This is something that is not
desirable around your eyes as they may become irritated. This is why we use some very special
ingredients in the eye gel such as Eyeliss so you can get maximum benefits without any risk to your
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