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Contact Us

Xtend-Life Natural Products take pride in our customer service and the ease at which our worldwide customers can contact a 'real' person, and get answers to questions. You may contact us either by clicking on one of the direct chat buttons on the website, by telephone, fax, email or letter.

Email

It is easy to email us and we will respond.  You may use the form below, or email us directly at customer.service@xtend-life.com.

We endeavor to respond within one business day. Our email tracking system will send you a confirmation email with a unique ticket number to ensure no messages fall through the cracks. If you don't receive a confirmation it means we did not get your message so please check you your email address. In order to comply with various countries regulations it is important that you accept our Terms and Conditions when emailing.

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Telephone and Fax

Our Head Office and production facilities are based in New Zealand. However, we are still easy to contact no matter where you are in the world. If you live in the USA, Canada, Australia, or New Zealand you can call us using our toll free numbers that are linked direct to our Head Office. If you are living in a country where we don’t have toll free numbers, we’ll be more than willing to accept collect calls from you.

Customers in Thailand can call our local office in Bangkok.

Our office hours in New Zealand are 8.30am - 5.00pm Monday to Friday New Zealand time. New Zealand time is 18 hours ahead of USA Eastern Standard Time and 12 hours ahead of GMT. Please note this can vary by up to 2 hours because of daylight savings time in New Zealand and the USA.

After hours your call will be diverted to our voice mail system where you can leave us a message. All customers that leave us a message, will be responded to by phone or email the next business day.

USA and Canada:
Ph. Toll Free: 1 888 487 9304
Fax. Toll Free: 1 800 324 9435
Australia:
Ph: Toll Free: 1 800 (XTENDLIFE) 983635
Thailand:
Ph: 662-685 3877
Fax. 662-685 3889
New Zealand:
Ph: Toll Free: 0508 (XTENDLIFE) 983635
Fax. 03 384 5574
UK:
Ph: Toll Free: 0 800 520 0311
Rest of the World:
Ph: (64) 3 384 2116
Fax. (64) 3 384 5574

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All material provided within this website is for informational and educational purposes only, and is not to be construed as medical advice or instruction. No action should be taken solely on the contents of this website. Consult your physician or a qualified health professional on any matters regarding your health and wellbeing or on any opinions expressed within this website. The information provided in our newsletters and special reports is believed to be accurate based on the best judgment of the Company and the authors. However, the reader is responsible for consulting with their own health professional on any matters raised within. Neither the company nor the author/s of any information provided accept responsibility for the actions or consequential results of any action taken by any reader.

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